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Privacy Policy

1. Introduction

This is the official website of Mr.Vancamper. The privacy policy describes how the collection and
processing of your personal data, as well as the measures we use to protect you. By
By accessing and using the Website (mr.vancamper.com) you are consenting to the practices described in our
Privacy Policy.

2. Who We Are

Vandersol, Unipessoal Lda. (Mr.Vancamper)
NIPC: 509776434
Headquarters: Parque Comércio e Indústria – ARM 11, 2870-100 Montijo

We are responsible for the processing of your personal data as a user, customer or potential
customer.

3. What Data We Collect

We collect only the data necessary to provide our rental services:
Identification data:

  • Name, nationality, date and place of birth
  • Identification document (Citizen Card or Passport)
    Contact details:
  • Address, email, phone

Tax and payment details:

  • Tax identification number
  • Credit card data (securely processed through certified partners)

Usage data:

  • Website interactions, forms and preferences
  • Information required for the management of the booking and rental agreement

Without this data, it will not be possible to complete the reservation or conclude the contract.

4. Google Data

We use Google services, collect and analyze information about users of our
Website:

  • Google Analytics data (demographics, interests, behavior);
  • Google Ads data for remarketing purposes.
5. Purposes of the Processing

We use your data to:
Provision of Services

  • Process campervan bookings
  • Issue contracts and mandatory documentation
  • Perform invoicing, collections, and payments

Legal Obligations

  • Compliance with Portuguese legislation applicable to vehicle rental
  • Tax and accounting requirements

Communication and Marketing

  • Sending newsletters, campaigns and personalized offers
  • Relevant information about services and updates

The sending of marketing communications only takes place on the basis of your consent and can be unsubscribed at
any time.
Commercial Management and Security

  • Fraud control and defaulting customers
  • Maintenance of business relationship history
  • Recovery of litigious credits
6. Data Retention Period


The data is kept for the period necessary to fulfill the purposes, and as a general rule:

  • 10 years – legal, tax and contractual obligations
  • Even cancellation/opposition – data for marketing
  • Maximum period allowed by law for fraud and litigation prevention
7. Sharing of Personal Data

We do not sell, trade, or otherwise transfer your personal information to third parties,
except in the following circumstances:

  • EEAA – inclusion in the database of defaulting customers
  • Private and public authorities — police and courts
  • Highway concessionaires, when legally required
  • Tax Authority – For the purposes of complying with tax obligations
  • Service providers — web hosting, marketing, secure payments

All processors guarantee adequate levels of security and confidentiality.

8. Data Security

We implement technical and organizational measures such as:

  • Data encryption
  • Protected and certified servers
  • Internal security policies
  • Access control and monitoring

Despite the measures adopted, no system guarantees total protection. It is also important that the
Keep passwords secure, confidential and log out after use.

9. Data Subject Rights

You have the right to:

  • Access your data
  • Rectify incorrect data
  • Request erasure (“right to be forgotten”)
  • Limit treatment
  • Oppose treatment
  • Request data portability
10. Children's Data

Our services are not intended for anyone under the age of 18 and we do not knowingly collect data
of children.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices,
privacy, contact us at:

📧 Email: info@mrvancamper.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.