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Privacy Policy

Information related to the processing of personal data

VANDERSOL, UNIPESSOAL LDA., owner of the brand "Mr.Vancamper", (hereinafter referred to as Mr.Vancamper), unique registration and tax identification number 509776434 with premises at Parque Comércio e Indústria - ARM 11, 2870-100 Montijo, is the entity responsible for collecting and processing personal data for the purposes described in this privacy policy.

Mr.Vancamper undertakes to process your personal data in accordance with the new General Data Protection Regulation applicable since May 25, 2018 in all Member States of the European Union. Some services and content available through the website do not require registration or subscription and do not require the processing of personal data.

1 - Collection and processing of your personal data
Whenever you access our website and fill in a form, make a reservation and/or payment for any service, subscribe to our newsletter or enter into a rental agreement, we must collect, process and store certain personal data, namely your name, nationality, date and place of birth, identification card number (citizen's card or passport), postal address, e-mail address, telephone number, tax identification number, credit card details. Without providing this information it will not be possible to execute your order.

2 - Use and storage period of the data
The data will be stored for a maximum period of 10 years after the end of its use:

a) Administrative management of clients, for the execution of the rental contract for light vehicles without a driver and compliance with legal obligations under Decree-Laws 181/2012, of August 6 and 15/88, of January 16, for 10 years;

b) Billing, collection and payment management;

c) History of the commercial relationship, in order to comply with Mr.Vancamper's legal obligations;

d) Management and recovery of disputed credits;
e) Sending a newsletter with marketing communications, information on campaigns, news, congratulations, based on your profile;

f) Analysis of consumption profiles, allowing Mr.Vancamper to personalize his commercial offer to his customers, based on their previous reservations, having no impact on the choices the customer wants to make and not being necessary for the conclusion of the contract.

3 - Potential recipients of your personal data

Your personal data may be communicated to the following entities for the purposes indicated:

a) Private and public authorities, in the context of audits, inquiries, inspections and investigations within the scope of their legal powers, namely police bodies, public institutes and highway concessionaires;

b) Legal representatives and courts, for the purpose of representing, declaring, exercising or defending rights in legal proceedings;

c) The Tax Authority, for the purposes of complying with tax obligations.

d) Service providers under the cover of a subcontract for the purpose of providing technical assistance (e.g. website hosting providers) or for carrying out data processing on behalf of and in the name of Mr.Vancamper (e.g. marketing) and only when they offer sufficient security guarantees.

4 - Protection of your personal data
In accordance with the legislation in force, Mr.Vancamper provides an adequate level of protection for your personal data, namely by implementing the technical and organizational measures that are possible and reasonable to protect your personal data against its accidental destruction, loss or modification, as well as against access and other unauthorized processes. The measures taken include data encryption and the security of the applications that process them.

However, Mr.Vancamper warns that no security system can guarantee absolute protection. Your personal data is collected on an open network and can therefore circulate on the network without security conditions, running the risk of being seen and used by unauthorized third parties.

The security of your personal data also depends partly on your actions. For example, it is your responsibility to use complex passwords and keep them confidential to protect your personal data. For example, if you share your computer with other people, make sure you log out after each use to avoid leaving a session open and available to everyone.

5 - Your rights
Without prejudice to the right to lodge a complaint with the CNPD, you have the right, under the terms of the legislation in force, to request from Mr.Vancamper access to personal data concerning you, as well as its rectification or deletion, and the limitation of processing with regard to the data subject, or the right to object to processing, as well as the right to data portability. To exercise these rights, please contact Mr.Vancamper at the address below or via our contact page.

For the purposes of complying with the request to exercise the rights in the preceding paragraph, Mr.Vancamper, in the event of reasonable doubt as to the identity of the natural person making the request, may ask to be provided with such additional information as may be necessary to confirm the identity of the data subject.

6 - Children's data
None of our services are intended for children under the age of 18. Therefore, we do not intentionally collect information from children.

7 - Our contacts
Vandersol, Unipessoal Lda. (Mr.Vancamper)

8 - Updates
Mr.Vancamper reserves the right to update this document regularly. For this reason, we recommend that you consult it whenever you visit our website.

Last updated: 2023-01

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