COVID-19 PREVENTION MEASURES
To protect the health of all our customers and employees, we have adopted measures to prevent COVID-19 infection and transmission, following the guidelines of the Directorate-General for Health (DGS).
Critical points of direct contagion
Includes compliance with basic rules of social distancing, hand hygiene (frequent washing), respiratory etiquette (coughing or sneezing into the flexed forearm or wearing a tissue), social conduct (avoiding close contact, handshakes, kissing, shared workplaces, face-to-face meetings and sharing food, utensils, cups and towels) and the use of appropriate personal protective equipment (protective masks, goggles or visors, gloves, suits, etc.).
Critical points of indirect contagion
Covers the planning, training and execution of cleaning and disinfection procedures for facilities and vehicles, using appropriate personal protective equipment, cleaning and disinfection materials and products, focusing on the most frequent contact surfaces (door handles, light switches, telephones, tablets and computer keyboards, taps, toilet handles, tables, benches, chairs, handrails, among others).
OBSERVANCE OF COMPLIANCE RECORDS
Dishes and kitchen utensils
Dishwasher washing at high temperature. Storage in closed containers, previously cleaned and disinfected.
Treatment of bed linen and towels
Washing in a washing machine, at a temperature above 60º, using the appropriate detergent.
Use of a tumble dryer and iron, at the maximum temperature allowed for the fabrics in question.
Cleaning and disinfecting all extras (tables, chairs, surfboards and others) before they are stored.
Treatment of waste
Daily placement, deposit and removal of waste in strict compliance with all health and safety rules.
Administrative and operational procedures
The procedures for receiving and transporting customers (transfer operations), picking up and returning vehicles (pick up and drop off), are documented and made available to all employees so that everyone knows exactly how to proceed.
Information for clients
In order to ensure the effectiveness of the measures to prevent contagion by covid-19, clients are sent a welcome message before the scheduled date of arrival, with information on the safety procedures that must be observed during their visit and stay on the premises, with reference to the need to use personal protective equipment, where applicable.
Simulate safely without compromise